Experience
University of North Texas
BBA in Business Analytics | Expected Graduation: Fall 2024
- Developed strong analytical skills through coursework focused on data-driven decision-making, including predictive modeling, business intelligence, and data visualization.
- Gained practical experience with statistical software and business analytics tools like Python and Excel.
- Collaborated on projects involving real-world datasets, including automating financial reporting and market analysis using Excel and Python-based solutions.
- Enhanced problem-solving skills through coursework in operations management, data mining, and decision support systems.
Apple
Specialist | January 2023 — Present
- Delivered exceptional customer experiences by providing knowledgeable advice and personalized product recommendations to meet customers' needs.
- Conducted hands-on demonstrations of Apple products, including iPhone, iPad, and Mac, driving customer engagement and satisfaction.
- Supported product launches and assisted in creating dynamic store presentations, contributing to a 10% increase in monthly sales.
- Trained customers on device setup, troubleshooting, and app use to ensure seamless integration of technology into their daily lives.
Longs Peak Advisory Services
Software Developer | June 2021 — March 2024
- Led the development of a Python-based automation toolkit, streamlining data aggregation processes and reducing report generation time by 50%.
- Designed and maintained 15+ software solutions that assist financial advisors with GIPS client verification, ensuring compliance with industry standards.
- Implemented ETL pipelines for aggregating client data, leading to more efficient data validation and analysis for reporting purposes.
- Applied Agile methodologies to manage projects, including sprint planning, development, testing, and deployment.
- Collaborated with stakeholders to gather requirements and provide software solutions that align with business needs, improving customer satisfaction.